Thomson One & Browser Compatibility: The Case of IE9 and above

Thomson One only works with Internet Explorer (IE).  And it only works properly in versions IE8 and below.There are some problems for Penn users accessing materials in Thomson One using newer versions of the browser.  Some functionality, including downloading analyst reports, may not work properly. Fortunately, there is a work around.

Downgrade to an older version of IE.

If you are using a more recent version of IE it is easy to switch to Compatibility View.

Use the Findit box at the top of the Library homepage to access Thomson.  Type Thomson into the Findit Search box and then click the link to the database on the left of the screen. Authenticate with your Penn Key information. Once in the database, click on the Tools bar at the top of the screen. Scroll down to Compatibility View and click open.
Windows10

Once you have clicked on the tab you will see where you can add sites to the Compatibility View.

Add

 

Once you click Add you will see that Thomson One is now in Compatibility View.

Added

Click on Close.  A small message box will appear.  Click OK.

ClickOKThomson One will reload. Begin your search. Thomson Reuters is aware of this problem and is working on a solution.

Also check out our post on: Thomson One and Browser Compatibility:  Using Chrome and Firefox. 

 

5 thoughts on “Thomson One & Browser Compatibility: The Case of IE9 and above

  1. Pingback: Evaluating Country Risk: Global Economic Growth and Forecasts | Datapoints: A blog from the Lippincott Library of the Wharton School of Business

  2. Pingback: A League Table of Your Own | Datapoints: A blog from the Lippincott Library of the Wharton School of Business

  3. Pingback: Thomson One & Browser Compatibility: Using Chrome and Firefox | Datapoints: A blog from the Lippincott Library of the Wharton School of Business

  4. Pingback: Thomson ONE.com – browser compatibility | Business Research Plus

  5. Pingback: What’s the Deal? Researching Specific M&A Deals | Datapoints: A blog from the Lippincott Library of the Wharton School of Business

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s