Thomson ONE‘s full features are available only with the outdated Internet Explorer (IE) browser. This makes staying up-to-date on the latest browser workarounds critical to accessing this collection of company information, SEC filings, and analyst reports. Continue reading for details regarding this year’s Chromium-based update to Microsoft Edge.
Early reviewers of the new Edge noticed a promising IE mode that mimicked features of Microsoft’s classic browser within the new software itself. Although users can find vestiges of IE mode in certain settings flags, Microsoft built this function for internal development only and has removed IE mode for end-users. Enterprise-level administrators may yet have the ability to enable IE mode on managed systems, but most of us need another solution.
How can the rest of us access Thomson ONE? Continue using stand-alone Internet Explorer. (Generally, IE requires a Windows operating system. If you don’t have Windows installed, try a virtual environment such as the Wharton Virtual Lab or the Penn Libraries vLab.) Windows 10 users without a convenient IE shortcut should be able to open the start menu and type Internet Explorer to reach the browser.
Tips for enabling IE’s Compatibility View remain the same:
Once in Thomson ONE, select the gear icon in the top-right corner of the IE window. From the options that open, select Compatibility View settings.
A new Compatibility View Settings window will open, listing thomsonone.com. Click Add then Close.
The site will reload so you can get to work.
If you still have trouble viewing reports–particularly when using a virtual lab–setting Acrobat Reader DC as your default PDF application may help. Or contact a Lippincott librarian for assistance.